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Cocopotamus Chocolate

Privacy Policy

No SPAM. Period.

At Cocopotamus by NYDC Chocolate, LLC, we value the privacy of our customers and the users of http://www.cocopotamus.com (the “Site”). We will not sell, share, or rent user / customer information to anyone in a manner different than what is stated in this Privacy Statement. By accessing this Site, you agree to be bound by the Privacy Statement.  If you do not agree to the terms of this Privacy Statement, please do not use this Site. This privacy statement may be updated from time to time.

Order Placement and Information Collection

NYDC Chocolate, LLC collects information from the users of the Site at a number of points on the Site.  We collect user / customer information through (but not limited to):

  1. Chocolate / Fudge Order Placement
  2. CocoMail newsletter enrolment
  3. Order Status Requests
  4. Contact form Submission

User of the Site may be asked to provide contact and/or credit card information. If we have trouble processing an order or request, or completing a delivery, NYDC Chocolate, LLC may contact the user directly via available communication means.

Collection and Sharing of Information

NYDC Chocolate, LLC monitors traffic patterns on the Site, and administers the Site to improve its design. In order to perform site traffic and design analyses, we may occasionally employ third parties with whom we share the aggregate site traffic information. These statistics will not include information that may identify users personally.
We use a credit card processing company to bill purchases of goods and services from the Site. We also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable credit card processing, fulfillment, and delivery of goods (i.e. name, address, and as appropriate, payment information).
Except as described in this Privacy Statement, we will not sell or lease your e-mail address. NYDC Chocolate, LLC may share e-mail addresses with third parties in order to help NYDC Chocolate, LLC provide better service to consumers. These third parties agree not to use your information for any marketing purposes.
We may provide personal account information in special cases to enforce our Terms of Site Use, or whenever required by law to protect and defend the rights and safety of our Site and its users. This includes sharing information with third parties for purposes of fraud and credit risk reduction.
Our Site may contains external links to sites which may be operated by another party.  Please consult their privacy practices. When you click on links that take you to an external site, you will be subject to their privacy policies.  Please note that their privacy policies may differ from those used on our Site. This Privacy Statement applies solely to information collected by NYDC Chocolate, LLC on our Site.  We cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.

User Consent

By using our Site, the user agrees to the terms and conditions set forth in this Privacy Statement and its Terms of Use.  The user consents to the collection and use of this information by NYDC Chocolate, LLC as disclosed in this Privacy Statement.

Security

NYDC Chocolate, LLC will use commercially available efforts to safeguard your personal data from unauthorized access, use, or disclosure. Your information is encrypted and is protected using Secure Sockets Layer (SSL) encryption software.  However, due to computer hackers, electronic malfunctions, and other events, NYDC Chocolate, LLC cannot guarantee that such safeguards will always protect such information.  In no event shall NYDC Chocolate, LLC be liable for malicious acts that result in security breach.

Cookies

NYDC Chocolate, LLC may use cookies on this Site to enhance your user experience. A cookie is a piece of data stored on a user’s computer through the Web browser.  Cookies enable tracking and personalizing the Site to enhance your experience. For example, if you navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. 

You may accept or decline cookies. Most Web browsers automatically accept cookies, but this setting can be easily changed by you. If you choose to decline cookies, you may not be able to fully experience the features of this or other Web sites you visit.

Web beacons, or action tags, may be used to assist in delivering the cookie on the Site. This technology is a tool we may use to compile aggregated statistics about the Site usage, such as how many visitors clicked on key elements (such as links or graphics) on a web page. 

Protection of Children’s Privacy
The Site is a general audience web site and does not knowingly collect any personal information from children.

Email Communications

NYDC Chocolate, LLC occasionally sends product and event announcement emails, which we believe may be of value to our customers and user. We may enhance the information we collect on the Site with data from third parties for purposes of marketing products or services to our customers and users.
The users of the Site are always given the opportunity to ‘opt-out’ such email and promotional communication.

If you have any questions regarding our privacy policy, please email us or write us at:

Cocopotamus by NYDC Chocolate, LLC.
4431 Anaheim Ave NE, Suite B
Albuquerque, New Mexico 87113
United States of America

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